DWSiTECH.com prides itself in offering excellent levels of support to our Clients. Thats why we offer a wide range of ways for our clients to get in touch with us.

Email Support
For current clients only.
> support@dwsitech.com

Email Sales / Information
For pre-sales questions you can visit our pre-sales questions forum by clicking here
Alternativly you can email our sales team on sales@dwsitech.com

Forum
Our forum is up-to-date with all the latest news and offers from DWSiTECH.com
> click here to use our Forum

Live Support



HelpDesk (Trouble Tickets)
We have a trouble ticket system in operation. Please go to the following address to sign up, and post any support tickets you may have.
> helpdesk.dwsitech.com


SMS Support
You can now contact us via SMS by sending a text with the following info:
message text: 'sri' + MESSAGE
number to send to: 60300

PLEASE NOTE: To recieve these text messages it will cost 25p per reply, with a standard reply for the initial text message you send. Messages will cost the operator charge to send to us.

Server Status Page
We have set up a server status page so that if you can't access your website, you can check the status page first to see if there are any server issues. Any MAJOR/MINOR problems will be listed under the NOTICES section.
(Note: This site is hosted on a different server to the Others, so errors will show when they happen)
The script has been custom written by ourselves.
> Our bbUptime Status

Instant Messaging
Our team are on IM on occasions, but we prefer do do support via helpdesk/forums/livehelp.
> MSN: david@dwsitech.com
> AOL: dws-dave
> Skype: dwsdave


We aim to reply or respond to all emails within 24 - 48 hours.
But, please be patient if it is longer than this.